Welcome
and Getting
Started

Welcome

We are delighted to have you as our guest and can't wait to make your stay as comfortable and memorable as possible. Nestled in the heart of the Smoky Mountains, our cabin is more than just a place to stayit's a retreat designed to offer you peace, relaxation, and a true connection to nature.

Our cabin is managed by Elk Spring Resort, and we are grateful for their dedication to ensuring your visit is both enjoyable and seamless. Whether you're here to unwind, spend quality time with loved ones, explore the great outdoors, or visit local attractions, we are committed to making sure your stay is stress-free and truly memorable.

As a professionally managed property, our dedicated team at Elk Spring Resort is always available to assist you. If you need any support during your stay, don't hesitate to contact the office at 865- 233-2390. If they can't answer immediately, please leave a message, and they'll get back to you as soon as possible.

Our goal is to share this special retreat with families like yours who come to enjoy the Smoky Mountains, and your cooperation in maintaining its charm and quality is deeply appreciated. We are thankful that you're treating it with the same respect as your own home.

Thank you for choosing Alpine Summit Cabin & SPA for your mountain getaway. We hope your time here is filled with beautiful memories, and we look forward to being part of your unforgettable experience!

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We also encourage you to take a few moments to explore this book. Inside, you'll find helpful information about resort policies, local attractions, cabin features, FAQS, and more, ensuring you can make the most of your stay. For any inquiries or to enhance your stay, please don't hesitate to reach out to us. We are here to make your experience as memorable and comfortable as possible.

Elk Springs Resort

GATLINBURG, TENNESSEE

865-233-2390

alpine_summit_cabin_spa

www.mountaingrandview.com/alpinesummit-cabin-spa

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WI-FI INTERNET ACCESS

We're pleased to offer complimentary Wi-Fi throughout your stay! Whether you're streaming, browsing, or staying connected with loved ones, our internet service is designed to meet your needs.

While we rely on COMCAST cable internet for reliable service, occasional interruptions may occur. If you experience any connectivity issues, the quickest solution is to unplug the modem and router, wait for about 30 seconds, and then plug them back in. This simple reset typically resolves most problems.

Due to the complexity of our network setup, we kindly ask that you refrain from altering any networking settings. If further assistance is needed, please don't hesitate to contact us-we're always just a phone call away and ready to help!

Network name: ALPINE SUMMIT

Password: elkspringsresort

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Parking
Information

At Alpine Summit Cabin & SPA, we strive to ensure a smooth and convenient parking experience for all our guests. Here's what you need to know:

We provide free private parking. These parking spots are located directly near the cabin.

If you have any questions or need further assistance with parking arrangements, please don't hesitate to reach out to the reservations team. We're here to help ensure your stay is as enjoyable and stress-free as possible.

ALPINE SUMMIT CABIN & SPA

1734 ELK SPRINGS WAY, GATLINBURG, TN 37738

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CHECK-IN

ALPINE SUMMIT CABIN & SPA

CHECK-IN 3:00 PM EST

We strive to make your arrival as smooth and flexible as possible. While our target check-in time is 3:00 PM EST, please be aware that, in rare cases, check-ins may be delayed due to ongoing maintenance or cleaning from the prior guest's checkout. We aim to ensure the cabin is clean, safe, and in good working order for your stay. We suggest planning for a 3:00 PM arrival but kindly ask for your flexibility in case additional time is needed to prepare the cabin.

The Resort Team will notify you on the day of your check-in when the cabin is ready, and you may head directly to your cabin at that time. In the rare event that the cabin is not ready by 3:00 PM EST, they will provide advance notice with a revised target ready time.

EARLY CHECK INS

We strive to make your cabin available as early as possible. However, due to cleaning and maintenance requirements, we cannot guarantee an early check-in. For the possibility of an early check-in, please contact the resort's customer service team on the day of your arrival through the Contact page on our website.

LATE CHECK IN

We offer remote, no-contact check-in. When your cabin is ready, we’ll text you a door code for direct access—no office visit required. The day before check-in, we’ll ask for your estimated arrival time via text and email. Please respond so we can ensure you’ve arrived safely.

LOST & FOUND

After checking in, we kindly ask that you inspect the cabin and report any missing or broken items to Our Team within 24 hours of your arrival, as well as any supplies that may have been missed, such as laundry detergent or sleeper sofa sheets. Please take note of any issues or worn items and notify us promptly. You'll be responsible for the condition of the property during your stay, and we're here to help if anything seems amiss.

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CHECK-OUT

ALPINE SUMMIT CABIN & SPA

CHECK-OUT 10:00 AM

LOST & FOUND

Collect all belongings and place dirty towels in the central bathtub.
Load dirty dishes into the dishwasher and run it on the normal cycle.
Bag trash and recyclables, place them in the designated outdoor bins (or the kitchen area if the bin is full)
Leave sheets on the beds.
Ensure the cabin is tidy.
Turn off lights, AC, and appliances.
Close windows and lock doors.

For your convenience, check-out is at 10:00 AM EST, promptly. Please ensure that you vacate the cabin on or before this time to help us provide the next guests with an on-time check-in. Late check-out fees or additional night charges may apply for unapproved stay-overs beyond 10:00 AM.

For express check-out, call (866) 550-1795, Option 3. If a representative is unavailable, please leave a voice message with your name, cabin name, and any feedback, including any maintenance issues we should be aware of.

All properties must be vacated by 10:00 AM on the day of departure. Failure to do so may result in a late check-out fee of $75 per hour, or $150 per hour for units with 4 bedrooms or more, charged to the guest card on file.

Before you leave, please lock all doors and call (866) 550-1795, Option 3 to complete check-out.

Elk Springs Resort Management

LATE CHECK OUTS

We need to clean, sanitize, and handle maintenance before the next guests arrive, So we can't guarantee late check-outs in advance. To inquire about availability, please contact our customer service team.

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We Would Love Hear

YOUR STORY

Thank You For Staying With Us! Thank You For Staying With Us!

Don't forget to share your experience with a 5-star review on our booking platform or Google Reviews! Your feedback helps us grow and _ create unforgettable stays for future guests.

Stay connected with us by following our journey on Instagram at @alpine_summit_cabin_spa and @elkspringsresort. Share your favorite moments by tagging us and using our hashtag #AlpineSummitCabin—we love seeing your stories and photos!